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Layaway Policy

Return Policy

Product Warranty

Return Policy

• All returns must be authorized.

• Returns may be subject to a 15% restocking fee. Shipping, handling and insurance charges are non refundable. 

• Returns are refunded through store credit only.

• Item must be returned by registered insured mail and packed well. 

• Item must be returned undamaged and in original condition. We reserve the right to refuse any damaged returns. 

Return For Damaged Or Defective Items

• For any damages during shipping,  please contact us within 3 days after receiving the carvings. We will replace or issue a Refund.  Please call us at  845-943-8111 Or email us at birdhug@hvc.rr.com.

Thank you for your business!

Birdhug Studio
P.O.Box 245
Rosendale, NY 12472 

Tel: 845-943-8111

Fax: 845-230-3117